Returns & Exchanges
At Cozy Earth, we stand behind the quality of our premium home goods with a 100-night sleep trial and a commitment to your absolute comfort. If you are not completely satisfied, we offer free returns and easy exchanges within 100 days of purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Select Your Preference
Choose whether you would like to exchange your item for a different size or color, or receive a full refund to your original payment method.
- 3.Print and Package
Download your prepaid shipping label and securely pack your items in their original packaging or a durable shipping box.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy as we process your return within 5-7 business days.